UK Manufacturer
ProSew Products
Quality products made for equine & country life
Main categories
About The Store
***please note - approx 2 weeks wait for customised orders (text, coloured binding etc)***
Not everyone can just buy items of the shelf...!
Extra small or extra tall, extra wide or extra narrow can be very difficult to buy for! Or have you seen something you would like but its the wrong colour?
All items are made in house in house on the picturesque Quantock Hills.
Everything is made to order and can be customised to your preference, whether its a change of colour combinations, extra buckles or a slightly different design it can all be catered for.
Personalisation is also available on selected products, please see item description.
Own a large yard or a team? Large orders can be catered to for matching items which can be personalised for a unique look.
Pets and households are also catered for, these products are growing in number, more coming soon!
Live locally? Horse rug and tack repairs are also done in house, please find a price list of the most common repairs on the Facebook page HERE
Trade enquiries also welcome please CONTACT US
Not everyone can just buy items of the shelf...!
Extra small or extra tall, extra wide or extra narrow can be very difficult to buy for! Or have you seen something you would like but its the wrong colour?
All items are made in house in house on the picturesque Quantock Hills.
Everything is made to order and can be customised to your preference, whether its a change of colour combinations, extra buckles or a slightly different design it can all be catered for.
Personalisation is also available on selected products, please see item description.
Own a large yard or a team? Large orders can be catered to for matching items which can be personalised for a unique look.
Pets and households are also catered for, these products are growing in number, more coming soon!
Live locally? Horse rug and tack repairs are also done in house, please find a price list of the most common repairs on the Facebook page HERE
Trade enquiries also welcome please CONTACT US
Happy Customers!
Rug Washing & Repairs
Washing & Repairs Price List
Collections free for 10+ rugs within 30 miles of Bridgwater, outside of this area charged at 30p/mile.
Turn around time approx 2 weeks at busy times.
All repairs carried out using brand new fittings.
If you would like to donate damaged rugs these are washed and repaired before donating to local rescue centres.
Contact us
- Bridgwater, England, United Kingdom
Emails are responded to within a few hours of receipt. If you have not received a reply within 24 hours please check junk box.
<style> [data-custom-class='body'], [data-custom-class='body'] * { background: transparent !important; }[data-custom-class='title'], [data-custom-class='title'] * { font-family: Arial !important;font-size: 26px !important;color: #000000 !important; }[data-custom-class='subtitle'], [data-custom-class='subtitle'] * { font-family: Arial !important;color: #595959 !important;font-size: 14px !important; }[data-custom-class='heading_1'], [data-custom-class='heading_1'] * { font-family: Arial !important;font-size: 19px !important;color: #000000 !important; }[data-custom-class='heading_2'], [data-custom-class='heading_2'] * { font-family: Arial !important;font-size: 17px !important;color: #000000 !important; }[data-custom-class='body_text'], [data-custom-class='body_text'] * { color: #595959 !important;font-size: 14px !important;font-family: Arial !important; }[data-custom-class='link'], [data-custom-class='link'] * { color: #3030F1 !important;font-size: 14px !important;font-family: Arial !important;word-break: break-word !important; }</style> <span style="display: block;margin: 0 auto 3.125rem;width: 11.125rem;height: 2.375rem;background: url(data:image/svg+xml;base64,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) center no-repeat;"></span>
<div data-custom-class="body"> <div><div align="center" class="MsoNormal" style="text-align:center;line-height:115%;"><a name="_2cipo4yr3w5d"></a><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><strong><span style="font-size: 26px;"><span data-custom-class="title">RETURN POLICY</span></span></strong></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><br></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><strong><span data-custom-class="subtitle">Last updated <bdt class="question">May 05, 2024</bdt></span></strong></span></span></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><br></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><br><a name="_2cipo4yr3w5d"></a></span></div></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-component"></bdt>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for <bdt class="block-container if" data-type="if" id="03b751bb-5eee-5230-df87-d0707fec3124"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">a full refund or an exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please see below for more information on our return policy.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 115%;"><a name="_iwimutmowezb"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">RETURNS</span></strong></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">All returns must be postmarked within <bdt class="block-container question question-in-editor" data-id="10b33c27-be1f-aeda-7ea3-7c1f52ee6130" data-type="question">thirty (30)</bdt> days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_16t1v96tankw"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">RETURN PROCESS</span></strong></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">To return an item, <bdt class="block-container if" data-type="if" id="51c4b423-789c-79e6-4161-743acb653a2d"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">please email customer service at <bdt class="block-container question question-in-editor" data-id="0b78538e-7550-6c62-669a-d2eb2ed0eafb" data-type="question">info@prosewproducts.com</bdt> to obtain a Return Merchandise <bdt class="block-component"></bdt>Authorisation<bdt class="else-block"></bdt> (RMA) number. After receiving a RMA number, </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt>place the item securely in its original packaging<bdt class="block-container if" data-type="if" id="903ce2af-7990-07ea-2615-36e36315d483"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="return_inlcude_option" data-type="statement"></bdt><bdt data-type="body">, and</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="null" data-type="statement"></bdt></bdt> mail your return to the following address:</span></div><div class="MsoNormal" style="line-height: 1.1;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 115%;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="49265208-ebd3-4d63-5ecb-9fcda064a7d5" data-type="question">Prosew Products</bdt><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">Attn: Returns</span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="2e485380-f516-a019-540b-f82bd718b0df"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">RMA #</bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="22673e85-8c82-1948-b0e9-b16dd7c6f007" data-type="question">9</bdt></span></span><bdt class="block-component"></bdt></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><bdt class="question">Splatt Lane</bdt><bdt class="statement-end-if-in-editor"></bdt></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="765d45c0-0386-b367-b58a-832b154c7ee8" data-type="question">Spaxton</bdt>, <bdt class="block-component"></bdt> <bdt class="block-container question question-in-editor" data-id="85b0476b-4b2d-4b3d-060f-fc67c287cbe7" data-type="question">TA51DH</bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="question">United Kingdom</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="statement-end-if-in-editor"></bdt></span></span></div></div><div style="line-height: 1.1;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="b7518b5d-84c0-c06e-ad97-c7421eb67b0b"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt><bdt data-type="body">Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt><bdt class="block-container if" data-type="if" id="d3f0beb2-1468-a072-da09-6936c6e877e2"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="48a0f62a-d42f-f443-061d-cbbf93b49154"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="ac6ab4e0-da32-a003-8324-04d8b43cb50c"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_qxq7t4ufn5pr"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">REFUNDS</span></strong></div><div class="MsoNormal" style="line-height: 115%;"><a name="_kcap2nw8xg2p"></a></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">After receiving your return and inspecting the condition of your item, we will process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please allow at least <bdt class="block-container question question-in-editor" data-id="ab10b1ab-f4a1-256f-29ae-65257d891371" data-type="question">seven (7)</bdt> days from the receipt of your item to process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194" style="font-size: 14.6667px;"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>.<bdt class="block-container if" data-type="if" id="16f989a0-873e-9d7c-70f2-1c4b9cc7ecc4"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="customer_notification_option" data-type="statement"></bdt><bdt data-type="body"> We will notify you by email when your return has been processed.</bdt></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 115%;"><a name="_gjdgxs"></a></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_33ujiidflcnn"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">EXCEPTIONS</span></strong><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The following items cannot be <bdt class="block-component"></bdt>returned or exchanged<bdt class="else-block"></bdt>:</span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> ● </span></strong><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="question">Sale items</bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> ● </span></strong><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="question">Customised items</bdt><bdt class="forloop-component"></bdt></span><span style="font-size: 15px;"><bdt class="statement-end-if-in-editor"></bdt></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.1;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><br></span></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.</span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><strong>Please Note</strong></span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="statement-end-if-in-editor"></bdt></span></span><span style="font-size: 15px;"><bdt class="block-component"><span style="color: rgb(89, 89, 89);"></bdt></span><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);"> <strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important;">● </span></strong> </span></strong><bdt class="question">Items must be returned in used, new condition. Any items with hair or dirt on will not be accepted.</bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);"> <strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important;">● </span></strong> </span></strong><bdt class="question">Customised items are any items with added text, logos, alterations or coloured binding</bdt><bdt class="forloop-component"></bdt><bdt class="statement-end-if-in-editor"></bdt></span></div><div style="line-height: 1.5;"><br></div><div data-custom-class="heading_1" style="line-height: 1.5;"><span style="font-size: 19px; color: rgb(0, 0, 0);"><strong>QUESTIONS</strong></span></div><div style="line-height: 1.5;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);">If you have any questions concerning our return policy, please contact us at:</span></div><div data-custom-class="body_text" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><bdt class="question">info@prosewproducts.com</bdt></span></div><style> ul { list-style-type: square; } ul > li > ul { list-style-type: circle; } ul > li > ul > li > ul { list-style-type: square; } ol li { font-family: Arial ; } </style> </div>
<div data-custom-class="body"> <div><div align="center" class="MsoNormal" style="text-align:center;line-height:115%;"><a name="_2cipo4yr3w5d"></a><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><strong><span style="font-size: 26px;"><span data-custom-class="title">RETURN POLICY</span></span></strong></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><br></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><strong><span data-custom-class="subtitle">Last updated <bdt class="question">May 05, 2024</bdt></span></strong></span></span></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><br></div><div align="center" class="MsoNormal" style="text-align: left; line-height: 150%;"><span style="font-size: 15px;"><br><a name="_2cipo4yr3w5d"></a></span></div></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-component"></bdt>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for <bdt class="block-container if" data-type="if" id="03b751bb-5eee-5230-df87-d0707fec3124"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">a full refund or an exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please see below for more information on our return policy.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 115%;"><a name="_iwimutmowezb"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">RETURNS</span></strong></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">All returns must be postmarked within <bdt class="block-container question question-in-editor" data-id="10b33c27-be1f-aeda-7ea3-7c1f52ee6130" data-type="question">thirty (30)</bdt> days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.</span></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_16t1v96tankw"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">RETURN PROCESS</span></strong></div></div><div style="line-height: 1.5;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">To return an item, <bdt class="block-container if" data-type="if" id="51c4b423-789c-79e6-4161-743acb653a2d"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">please email customer service at <bdt class="block-container question question-in-editor" data-id="0b78538e-7550-6c62-669a-d2eb2ed0eafb" data-type="question">info@prosewproducts.com</bdt> to obtain a Return Merchandise <bdt class="block-component"></bdt>Authorisation<bdt class="else-block"></bdt> (RMA) number. After receiving a RMA number, </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt>place the item securely in its original packaging<bdt class="block-container if" data-type="if" id="903ce2af-7990-07ea-2615-36e36315d483"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="return_inlcude_option" data-type="statement"></bdt><bdt data-type="body">, and</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="null" data-type="statement"></bdt></bdt> mail your return to the following address:</span></div><div class="MsoNormal" style="line-height: 1.1;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 115%;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="49265208-ebd3-4d63-5ecb-9fcda064a7d5" data-type="question">Prosew Products</bdt><br></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">Attn: Returns</span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="2e485380-f516-a019-540b-f82bd718b0df"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="authorization_option" data-type="statement"></bdt><bdt data-type="body">RMA #</bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="22673e85-8c82-1948-b0e9-b16dd7c6f007" data-type="question">9</bdt></span></span><bdt class="block-component"></bdt></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><bdt class="question">Splatt Lane</bdt><bdt class="statement-end-if-in-editor"></bdt></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container question question-in-editor" data-id="765d45c0-0386-b367-b58a-832b154c7ee8" data-type="question">Spaxton</bdt>, <bdt class="block-component"></bdt> <bdt class="block-container question question-in-editor" data-id="85b0476b-4b2d-4b3d-060f-fc67c287cbe7" data-type="question">TA51DH</bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></span></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="question">United Kingdom</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="statement-end-if-in-editor"></bdt></span></span></div></div><div style="line-height: 1.1;"><br></div><div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);"><bdt class="block-container if" data-type="if" id="b7518b5d-84c0-c06e-ad97-c7421eb67b0b"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt><bdt data-type="body">Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. </bdt></bdt><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt><bdt class="block-container if" data-type="if" id="d3f0beb2-1468-a072-da09-6936c6e877e2"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="48a0f62a-d42f-f443-061d-cbbf93b49154"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="ac6ab4e0-da32-a003-8324-04d8b43cb50c"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="shipping_fee_option" data-type="statement"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_qxq7t4ufn5pr"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">REFUNDS</span></strong></div><div class="MsoNormal" style="line-height: 115%;"><a name="_kcap2nw8xg2p"></a></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; line-height: 115%; font-family: Arial; color: rgb(89, 89, 89);">After receiving your return and inspecting the condition of your item, we will process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>. Please allow at least <bdt class="block-container question question-in-editor" data-id="ab10b1ab-f4a1-256f-29ae-65257d891371" data-type="question">seven (7)</bdt> days from the receipt of your item to process your <bdt class="block-container if" data-type="if" id="4c11860e-4346-687b-5cb3-3727f319e194" style="font-size: 14.6667px;"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt><bdt data-type="body">return or exchange</bdt></bdt><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt>.<bdt class="block-container if" data-type="if" id="16f989a0-873e-9d7c-70f2-1c4b9cc7ecc4"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="policy_type" data-type="statement"></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt data-type="conditional-block"><bdt class="block-component" data-record-question-key="customer_notification_option" data-type="statement"></bdt><bdt data-type="body"> We will notify you by email when your return has been processed.</bdt></bdt></bdt><bdt class="block-container if" data-type="if" id="b49c01dc-6b19-275b-5996-06e6aeaaf917"><bdt class="statement-end-if-in-editor" data-type="close"></bdt></bdt></span></div><div class="MsoNormal" style="line-height: 115%;"><a name="_gjdgxs"></a></div><div class="MsoNormal" style="line-height: 1.5;"><br></div><div class="MsoNormal" data-custom-class="heading_1" style="line-height: 1.5;"><a name="_33ujiidflcnn"></a><strong><span style="line-height: 115%; font-family: Arial; font-size: 19px;">EXCEPTIONS</span></strong><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The following items cannot be <bdt class="block-component"></bdt>returned or exchanged<bdt class="else-block"></bdt>:</span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> ● </span></strong><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="question">Sale items</bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> ● </span></strong><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><bdt class="question">Customised items</bdt><bdt class="forloop-component"></bdt></span><span style="font-size: 15px;"><bdt class="statement-end-if-in-editor"></bdt></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.1;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><br></span></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.</span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><strong>Please Note</strong></span></span></div><div data-custom-class="body_text" data-empty="true" style="line-height: 1.5;"><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="statement-end-if-in-editor"></bdt></span></span><span style="font-size: 15px;"><bdt class="block-component"><span style="color: rgb(89, 89, 89);"></bdt></span><span style="color: rgb(89, 89, 89);"><span style="font-size: 15px;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);"> <strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important;">● </span></strong> </span></strong><bdt class="question">Items must be returned in used, new condition. Any items with hair or dirt on will not be accepted.</bdt><bdt class="forloop-component"></bdt></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 13px; color: rgb(89, 89, 89);"> <strong style="font-weight: 700; color: rgb(0, 0, 0); font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);"><span style="color: rgb(89, 89, 89); font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important;">● </span></strong> </span></strong><bdt class="question">Customised items are any items with added text, logos, alterations or coloured binding</bdt><bdt class="forloop-component"></bdt><bdt class="statement-end-if-in-editor"></bdt></span></div><div style="line-height: 1.5;"><br></div><div data-custom-class="heading_1" style="line-height: 1.5;"><span style="font-size: 19px; color: rgb(0, 0, 0);"><strong>QUESTIONS</strong></span></div><div style="line-height: 1.5;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);">If you have any questions concerning our return policy, please contact us at:</span></div><div data-custom-class="body_text" style="line-height: 1.1;"><br></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><bdt class="block-component"></bdt></span></span></div><div data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px; color: rgb(89, 89, 89);"><bdt class="question">info@prosewproducts.com</bdt></span></div><style> ul { list-style-type: square; } ul > li > ul { list-style-type: circle; } ul > li > ul > li > ul { list-style-type: square; } ol li { font-family: Arial ; } </style> </div>
